New Information and Communication Technologies in Small Businesses No 121, 2003/5 - pagesPages 9 to 16PresentationBy Alexandre MallardPages 19 to 42Contact and Relations with the Market in Micro-enterprisesBy Sophie Dubuisson-QuellierPages 43 to 69By Word of MouthBy Alexandre MallardPages 71 to 92The Combination of Communication Tools at the Interface of Customer Relations in Very Small Businesses (VSB)By Jérôme DenisPages 93 to 117Micro-enterprises and Methods of MobilityBy Laurence Dhaleine, Alexandre LargierPages 119 to 144The "Web": An Opportunity for ExpansionBy Franck CochoyPages 145 to 169SMEs and Information and Communications Technology (ICT): What Type of Website for SMEs?By Alain d'Iribarne, Robert TchobanianPages 173 to 202Relational Skills in the Application of Court RulingsBy Alexandre Mathieu-FritzPages 203 to 225Reviews